The following terms and conditions apply to all products and services provided by Fresh Lime Graphic Design. In contracting work to be carried out by Fresh Lime Graphic Design, the client agrees to all of these terms and conditions.
Fees & Rates
Fresh Lime Graphic Design feels that it is important that both the client(s) and the creative team feel comfortable with one another before entering a working relationship and we are happy to offer our first consultation, initial briefing meeting, communication and estimates at no charge and with no obligation. Subsequent consultations, advice, meetings, written and spoken concepts and work associated with altering and/or implementing the proposal will be charged at an hourly rate.
Rights of Ownership | Copyright
Fresh Lime Graphic Design makes every effort to produce original artwork. If, however, we create artwork for you which accidentally infringes on any existing trademarked artwork, Fresh Lime's liability is limited only to a refund of the paid amount. Fresh Lime Graphic Design will do no research checking on the legal availability of the name we are creating designs for. It is the Client's responsibility to ensure that the name of their product, company or service is not already in use, and it is the Client's sole responsibility to secure a service mark or trademark to protect the rights to any name or image. Fresh Lime Graphic Design will not be held responsible for any legal action that may result from improper due diligence on the availability of a company name or image.
Ownership of the final artwork becomes the full property of the Client, having unlimited, indefinite and unrestricted use of the design, only upon payment of all fees owing. Until the contract is paid in full, all materials remain property of Fresh Lime Graphic Design. Fresh Lime Graphic Design retain the right to use the final design(s) and all preliminary designs in design competitions, and on our website portfolio for the purpose of marketing or advertising our services.
All stock photography is used under royalty-free licence of Fresh Lime Graphic Design. As such, the Client has legal rights to use the photography only within the scope of the purchased design, and all original copyright is retained by the photographer or licensing agency. Exclusive, rights-managed photography is available, but will incur additional cost.
You will be solely responsible to make sure that the design(s) I create for you will be available for use in commerce and protectable under trademark law. If later on someone copies your logo, we are not responsible for it.
Draft Concepts policies and copyright
Unapproved draft logo designs shall remain the copyright of Fresh Lime Graphic Design and to be returned to them.
Schedules
Schedules will be established and adhered to by both the client(s) and Fresh Lime Graphic Design as well as any third parties involved. Where production schedules are not adhered to, final delivery date(s) will be adjusted accordingly.
Cancellations
The client shall not withhold acceptance of or payment for a project. The designer must be notified immediately should the client require any deviation from the original project objectives, allowing the designer to make any necessary changes. In the event of rejection of a completed project or cancellation during its execution, all elements of the project completed to that point must be returned, will remain the sole property of the designer and may not be used or reproduced in any way by the client or any other party. An invoice will be submitted for the work/hours completed up to the time of cancellation.
Privacy Policy
Fresh Lime Designs believes that customer privacy is a high priority. Personal information is collected only when, first, voluntarily provided to us for processing your order and, second, to provide you with the best possible service. We accept the responsibility to protect the confidentiality of this information and to safeguard the use of information customers may reasonably expect us to keep private. Fresh Lime Graphic Design has adopted the Canadian Standards Association privacy standard, Model Code for the Protection of Personal Information CAN/CSA-Q830-96. This is a voluntary code for ensuring the protection of consumer privacy, and also forms part of Bill C-6.
For more information, you can review an online version of Bill C-6.
